Q What type of residential buildings are eligible for the program?
A Multifamily residential buildings of five units or more are eligible for registration. Multifamily residential buildings can be apartment buildings, condominiums, cooperatives, mobile home parks and other properties zoned for multiple residential units.

Q What will the Multifamily Residential Recycling Program offer residents?
A Buildings that are formally registered into the program will be offered FREE recycling services once a week, blue bins to store recyclables, and educational information about the types of materials accepted in blue bins.

Q Is there any cost to property owners or residents who participate in the program?
A There is no cost to property owners or residents that participate in the program. The program is funded through AB939 Compliance Fees paid by haulers servicing buildings in the city.

Q How can I register my building(s) for the Multifamily Residential Recycling Program?
A Registration can be completed by telephone at 1-866-933-1101 or by e-mailing SRCRD@san.lacity.org.

Please provide the following information:
• name and phone number
• address of request service
• area of city (ex. Valley Village, Northridge)
• zip code
• type of building (ex. apartment, condominium, mixed use, mobile home)
• number of units

Tenants should provide a contact name and phone number for the building owner or property manager. Condominium owners should provide a contact name and number for their homeowners association.

Q Where can I find more information about the Multifamily Residential Recycling Program?
A Click here for more information about the Multifamily Residential Recycling Program. Information can also be obtained by calling 1-866-933-1101 or by e-mailing SRCRD@san.lacity.org.

Written request for can be addressed to:
Bureau of Sanitation
Solid Resources Recycling Division
Multifamily Residential Recycling Program
1149 S. Broadway Street
Los Angeles, CA 90015-2213.

SCEP (pronounced "skep"), requires that multi-family rental properties with two or more occupied units be inspected on a scheduled basis (current schedule is once every five years). Inspections are done to ensure that the units are safe and habitable.

Inspectors from the Los Angeles Housing Department schedule each property for a thorough inspection. A notice is mailed to the owner approximately 30 days before the scheduled inspection. A notice is posted 5-7 days before the inspection to inform the tenants of the date and time to expect the inspector. Properties that do not meet City and State codes regarding issues of maintenance, use, or habitability are cited with a "Notice to Comply".  Property owners are generally given 30 days to have the required repairs completed.  A re-inspection is performed to verify that the corrective work was done.

If repairs are not completed within the time period specified on the Notice to Comply, the owner will be summoned to an administrative hearing at the Housing Department to determine the reason for non-compliance and when the required repairs will be completed. If further enforcement steps become necessary, the file may be forwarded to the Office of the City Attorney as a criminal complaint.

Property owners are charged $2.27 per unit, per month, per year whether or not the units are inspected during that year.  The fee is paid to the Los Angeles Housing Department once every year. 

It is not necessary to wait for the regularly scheduled inspection if your unit (or surrounding common areas) need repairs that the landlord is aware of, and has failed to make.

If you believe that there are Housing Code violations in your unit or the surrounding common areas, you can file a complaint with the Los Angeles Housing Department using one of the following methods:

1. Call the Code Enforcement Bureau Complaint Line weekdays between 9:00 am-4:00 pm at (866) 557-RENT;
2. Visit one of the Los Angeles Housing Department's Public Counters:

3550 Wilshire Boulevard
15th Floor/ Suite 1500
Los Angeles, CA 90010
Monday through Friday, 9:00 am-4:00 pm (closed holidays)

6640 Van Nuys Boulevard
Van Nuys, CA 91405
Monday through Friday, 7:30 am-4:00 pm (closed holidays)
3. Submit a complaint via the Internet.

You will be contacted by Code Enforcement Bureau personnel--usually within 72 hours of filing the complaint.
Note: There is no fee for filing a complaint. You cannot be evicted for filing a complaint. Complaints by phone can be left anonymously but must include the property address, unit number (if the violation exists inside the unit), nature of the complaint, and a contact phone number for the inspector to arrange to meet you for an inspection.

You can designate another person, such as a friend or family member to be available at your unit at the time of inspection if it is inconvenient for you to meet the inspector as scheduled.

If you reside in an unincorporated area of Los Angeles County, call (877) 966-CODE to file a code complaint, as the County, like incorporated cities such as Burbank, Inglewood, Beverly Hills, Culver City, Santa Monica, and the City of West Hollywood, have their own code enforcement agencies. Please see the White Pages in your local phone book under City or County Government Offices for your Department of Building & Safety or Public Works.

For more information about the Code Enforcement Program, call the Code Enforcement Information and Complaint Line at (866) 557-RENT or send an e-mail message to the Code Enforcement Bureau. You can also use the form on this page.

code.htm (rev. 01/20/04)